Customer Support

Brooks Systems Support provides users with prompt and thorough answers to their pressing questions. It eliminates the need to page through a hard-copy manual or scroll through a screen manual and still not find the answer that you seek.

Support users receive unlimited support over the telephone or by email anytime between 9:00 AM and 7:00 PM Eastern Time, Monday through Friday – and we do our best to provide support outside those hours if necessary.

We also periodically update our sample loan disclosure database on the Webcalcs web site to include some of the more complex products on the market, enabling users to refresh their memories about what they learned during a support call.

"We take pride in providing regulatory and market changes before rather than after they occur, thus ensuring that our clients are always compliant."